Tourwriter

Tourwriter provides a specialised platform for luxury travel designers and boutique operators who craft complex, multi-day journeys. Based in Aotearoa New Zealand, the team has spent over 21 years refining tools that handle the intricate details of bespoke travel.

The services focus on three core areas: design, operations, and business growth.

Itinerary Design and Sales

The platform is built around a drag-and-drop itinerary builder. It allows users to rapidly build visual, mobile-responsive proposals that act as living documents for travellers. These itineraries replace static PDFs and allow designers to showcase their brand with high-quality imagery and tailored content.

Operational Management

Tourwriter functions as a central system for the entire back office. It manages the full lifecycle of a trip from the initial inquiry to traveller departure.

• Supplier Database: A dedicated library stores rates, contracts, and images for every boutique partner.
• Automated Pricing: The system pulls rates directly into itineraries. It handles complex calculations for margins, taxes, and commissions automatically.
• Booking Engine: Users send booking requests and receive confirmations from suppliers directly within the software. This keeps every status update in one place.

Financial and Data Tools

The platform addresses the specific headaches of travel finance.

• Payment Processing: Integration with Stripe allows for secure traveller payments.
• Accounting: It connects with tools like Xero, MYOB, and QuickBooks to handle invoicing and automated reconciliation.
• Business Intelligence: Advanced reporting and analytics provide insights into sales performance and operational efficiency.

Expertise

The expertise at Tourwriter comes from a deep understanding of the travel industry and years of experience as boutique founders, owners, directors and travel designers. The team knows the pressure of managing multi-currency cash flows and the weight of running a small business. They provide a partnership that values craft and quality over volume. This includes dedicated support through Success Executives and 24-hour assistance to ensure travel designers can stay focused on their travellers.