Loyalty Juggernaut

Loyalty Juggernaut is a global provider of enterprise loyalty technology, headquartered in Palo Alto, California. Its flagship agentic platform, GRAVTY®, helps organizations transform customer loyalty into a powerful engine for business growth. GRAVTY® supports more than 80 loyalty programs across 16 industries and 110 countries, serving leading global brands including WestJet, Global Hotel Alliance, Deutsche Telekom, and Coca-Cola FEMSA. The platform enables large-scale loyalty programs across airlines, hospitality, retail, grocery, restaurants, and other industries, with extensive integration capabilities.

The GRAVTY® Agentic Universe brings Agentic AI into loyalty operations, helping organizations improve customer engagement, personalize experiences, optimize program performance, and drive business growth. Built on a cloud-native, serverless architecture, GRAVTY® is designed for enterprise-scale performance, with published benchmarks of more than 121 million events processed per hour and average response times below 50 milliseconds. Loyalty Juggernaut also holds multiple US patents covering innovations in visual business rules, personalized experiences at scale, multidimensional first-party data, and loyalty technology.