Guidewire

Insurance providers that rely on Guidewire know that building lasting customer loyalty is a significant challenge. Today, that loyalty is won or lost at key financial touchpoints—from premium payments to claims payouts. Together, Guidewire and Stripe help solve this challenge by seamlessly embedding Stripe’s financial infrastructure within the industry’s leading core platform.

Stripe apps for Guidewire BillingCenter and ClaimCenter help insurance providers transform their financial operations into frictionless, loyalty-building experiences. Now, insurance providers can increase policy conversion, reduce lapsed policies, lessen operational inefficiency, and build trust with modern payouts—all within the Guidewire environment.

Maximize revenue by enhancing the premium collection experience with the Stripe app for Guidewire BillingCenter 

By integrating Stripe’s best-in-class payments capabilities, insurance providers can offer more ways to pay, ensure more payments succeed, and automate the entire revenue lifecycle.

Key capabilities:

• Increase conversion by offering 125+ payment methods, including digital wallets (Apple Pay, Google Pay) and local bank debits. 
• Reduce declines with authorization optimizations, and prevent lapsed policies with AI-powered intelligent retry logic—which uses time-dependent, dynamic, and customizable signals to assess the best times to retry failed payment attempts.
• Support standard BillingCenter workflows such as installment billing, overdue invoice processing, and initiating refunds from the UI.
• Process secure, PCI-compliant payments using Stripe as a third-party gateway for one-time and recurring (tokenized) payments.
• Handle policy refunds, mid-term adjustments, and credits.
• Process commissions, direct billing, and recurring payments.
• Manage payment instrument updates via API or webhooks. 

Turn claims payouts into loyalty-building moments with the Stripe app for Guidewire ClaimCenter

Replace slow, manual processes with the rapid, flexible digital payouts that modern claimants expect. Shorten settlement cycles, reduce operational costs, and build key trust at one of the most sensitive customer touchpoints.

Key capabilities:

• Offer new digital disbursement options via native ClaimCenter issuance functionality.
• Deliver claims payouts to bank accounts or through Stripe Issuing to virtual and physical cards.
• Manage failed or canceled payouts. 
• Automate reconciliation with digital payout status mapping.